How to Reset a Blackberry

Although many of us are addicted to our Blackberry phones, I’m sure we can all admit that there are some issues that arise on occassion. For example, you might have trouble browsing the internet, your messages and call logs may suddenly disappear, or your Blackberry may freeze up on you. When situations like these arise, knowing how to reset your device can quickly help solve the problem.

Blackberry resets consist of both “soft” and “hard” resets. Soft resets deal mostly with fixing software issues while hard resets mainly deal with fixing hardware or network issues.

Here are the steps to follow, just remember all models are different but this should work for the majority of them.

Steps:

1. Back up your data using the desktop manager before you perform any reset on a Blackberry. This ensures the ability to restore the phone back if anything is lost or more issues occur.
2. Perform a soft reset on the BlackBerry by hitting the device’s ALT, Right Shift/CAP and DEL keys simultaneously. The BlackBerry display then goes black, the LED indicator turns red and the reboot process continues. Depending on the model and software used, the device will reboot in a minute or two.
3. Perform a double soft reset if step 2 didn’t fix the issue. Follow the process described above for a standard soft reset, but as soon as your display comes on again, press ALT, Right Shift/Cap and DEL one more time. The BlackBerry display should go black again and reboot once more. Some question how effective this is while others say it has worked for them.
4. Perform a hard reset if the Blackberry is having network/coverage issues or if something just isn’t working properly. Many Blackberry users opt to do the hard reset for any issue, it just takes a little longer to reboot the handset. To hard reset the Blackberry, simply pull out the battery and replace it.
5. Test the newly rebooted phone after performing either a soft or hard reset, or both. Many times one of these simple procedures will fix the issues you may be experiencing. I have used Blackberry devices for years and have found the hard reset to be very effective.
6. Download the QuickPull app.  This was built to perform the above functions quickly and even on a scheduled basis if desired.

If these procedures don’t fix your specific problem, search online for more suggestions or call your service provider to troubleshoot it further.

Do you know of any other ways to reset your Blackberry device or to troubleshoot issues?

Perform a soft reset on the BlackBerry by hitting the device’s ALT, Right Shift/CAP and DEL keys simultaneously. The BlackBerry display then goes black, the LED indicator turns red and the reboot process continues. Depending on the model and software used, the device will reboot in a minute or two.